Terms and Conditions
These terms and conditions govern your use of this website (the “Website”). By using the Website, you agree to these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use the Website.
The Website is only available to users who are 18 years of age or older. By using the Website, you represent and warrant that you are 18 years of age or older.
We offer a range of sport psychology services, including individual and group sessions, workshops, and online courses. Our services are designed to help sportspeople improve their mindset and performance.
Our fees start from £79 per session. The exact fee will depend on the type of service you choose and the practitioner who you are working with. In person sessions come with an additional fee which will be discussed with you before arranging the session.
You can pay for our services via bank transfer following the session. Any session delivered in person or via zoom is chargeable, including the first session. Payment for mindset packages is to be taken upfront, after the initial session. Payment is to be made within 7 days of the invoice. If you fail to make a payment on time, you will be charged a late payment fee of 10% of the outstanding amount. If you still fail to make payments, we may refer your account to a debt collection agency. You will be responsible for all costs incurred by us in collecting any outstanding amounts, including legal fees.
We do not offer refunds. Our practitioners have a limited client load, so once you commit to a package of sessions, we may have to turn away new clients to accommodate you. This is why we do not offer any refunds following the purchase of a package, or after the session has been delivered.
Cancellations must be made at least 12 hours in advance of the scheduled session. If a cancellation is made less than 12 hours in advance, or if you do not show up for your session, you will be charged a 50% fee.
All content on the Website, including text, images, and videos, is our intellectual property. You may not use any of this content without our prior written permission.
We will not be liable for any loss or damage, whether foreseeable or otherwise, arising out of or in connection with your use of the Website.
Changes to the Terms and Conditions
We may update these terms and conditions from time to time. The most up-to-date version of the terms and conditions will always be available on the Website.
These terms and conditions are governed by English law. Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the English courts.
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